If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Please submit your pre-sales and payment/billing inquiries here - Sales and Billing Department is operational during regular working hours (9.00AM to 5.00PM, Monday to Friday excluding public holidays), responses may be slower outside of our normal working hours.
Submit all your technical support requests here - 24x7x365 coverage with a guaranteed response time within 6 hours.
තාක්ෂණික සහාය සිංහලෙන් ලබා ගැනීමට ගැටලුව සිංහල යුනිකේත මගින් හෝ සිංග්ලිෂ් මගින් එවන්න - 24x7x365 පුරා සේවාව ලබා දෙන අතර, පැය 6ක් ඇතුළත පිළිතුරු සැපයීම සහතික වේ.
Please submit the ticket if you are experiencing a downtime of your web server - Your ticket will trigger an internal alarm to page our operators immediately. Therefore, you will be charged a fee if you misuse this facility.
Please submit the inquiries related to service terms violations, legal issues and account suspensions.
